I already have POS hardware installed in my property. Can Inibar Services maintain this existing system?
Inibar Services is certified to carry out on-site interventions for many TPV equipment manufacturers. Chances are, we already know your existing equipment and have spare parts available for maintenance. If this is not the case, we can study the maintenance arrangements for both your existing fleet and your new equipment, whether it's POS, infrastructure or office equipment; Inibar offers contracts to suit every situation.
My businesses are in Belgium and Switzerland. Can Inibar Services also provide maintenance in these properties?
Thanks to its extensive geographical coverage, Inibar is able to mobilize technicians who can travel to Switzerland, Luxembourg and Belgium to carry out after-sales interventions, under the same conditions as if the properties were located in mainland France.
I would like to launch my chain of stores in less than three months. Is this possible with Inibar Services?
Inibar Services is able to support you in any type of deployment, even within very tight deadlines, and has already demonstrated its ability to react quickly to the operational constraints of a new facility opening, for example. A project team consisting of a project manager and technical resources can be put together very quickly.
How can we report incidents to your support team?
You can reach us by phone on 0 820 230 180 or by email at inibar-support@inibar.com. Soon you will be able to contact us with a simple click from your smartphone via the Inibar App.
How can I track my current requests with your support service?
An e-mail can be sent to you on request for each operation carried out on a ticket (acceptance, assignment, scheduling, incident closure). We can also give you access to our WEB platform for entering and tracking tickets. Soon you will be able to track your incidents directly from the Inibar App.
I do not know which POS software to choose. Can you help me?
Inibar Services has extensive expertise in the various POS systems on the market, and can provide you with consulting services at the start of your project to help you find the best partner for your business, and assist you in setting up a POS.
What are your on-site working hours?
We can intervene Monday to Saturday from 9:00 am to 6:00 pm anywhere in France.
